Terms and Conditions
These Terms and Conditions set out the rules for using Fatbet Casino and explain the relationship between us and you as an account holder. Please read them before creating an account or using the platform. By using Fatbet Casino, you agree to follow these terms, along with any rules that apply to a particular game or promotion.
Account responsibilities
You must provide accurate, complete information when registering and keep your contact details up to date. Your account is for your personal use only. Do not share your login details, allow anyone else to use your account, or open more than one account without our permission. You are responsible for activity carried out through your account, so please use a strong password and contact us promptly if you suspect unauthorised access.
We may ask for documents or information to verify your identity, address or payment method. We may restrict account activity while necessary checks are completed. You can review available account limits and responsible gambling tools in your account settings.
Eligibility requirements
You must be at least 18 years old and legally permitted to use the services offered through Fatbet Casino. We may check your age and identity before you are able to gamble. You must use the platform only from a location where your activity is permitted and must not provide false information to pass eligibility checks. If you are self-excluded, you must not attempt to open or use an account.
Acceptable platform use
Use Fatbet Casino fairly and for your own activity. Fraud, collusion, use of another person’s payment method, attempts to interfere with games or systems, and misuse of promotions are not permitted. We may review unusual activity and suspend or close an account where we have a reasonable basis to investigate a breach of these terms. We will handle any remaining funds in accordance with applicable requirements and the outcome of our checks.
Bonuses and promotions
Promotions may have separate terms covering eligibility, qualifying activity, wagering, game restrictions and expiry. Please check the terms of an offer before taking part. Unless an offer expressly says otherwise, promotions cannot be combined. We may withhold or remove a bonus where its terms have not been met or where promotional misuse is identified. This does not automatically affect your right to withdraw eligible cash funds.
Deposits and withdrawals
Deposits must be made using a payment method you are authorised to use. Available methods, limits and processing information are shown in the cashier. We may carry out identity, payment and security checks before processing a withdrawal and may ask for supporting documents. Processing times can depend on the payment method and the completion of those checks. We may return funds to the original payment method where appropriate.
Disputes and complaints
If something appears incorrect, contact customer support with your account details and a clear description of the issue. We will review the relevant account activity and respond through our complaints process. If we cannot resolve your complaint, we will explain any further options available to you, including independent dispute resolution where applicable.
Changes to these terms
We may update these Terms and Conditions to reflect changes to our services, operating procedures or applicable requirements. The current version will be available on Fatbet Casino. Where a change materially affects your use of the platform, we will give notice as appropriate. If you do not agree to updated terms, you should stop using the platform and contact us about your account.